TERMS & CONDITIONS
B E Y O N D S K I N with Michelle Suero
We highly recommend that you schedule your appointments at least one week in advance to ensure that your preferred time and treatment or service is available.
As a courtesy to other facility guests and our estheticians/therapists, please give at least a 48 hour notice of cancellation to, a potential cliet from losing an appoinmtent time date.
A credit card number for advanced payment, or gift certificate number may be required at the time of the booking. For Haus workshops we require a 48-hour cancellation notice.
A 100% deposit is requiered at time of booking for services. We do not provide refunds for rescheduled, cancelled or missed appointments. However, we do allow a one time rescheduled appointment before losing the deposit.
Beyond Skin with Michelle Suero no longer allows cancellations nor refunds. Payments must be made in full upon booking. Failure to produce a 48 hour notice will result in forfeiting the opportunity to reschedule as well as losing your payment. If unable to give a 48 hour notice due to unforeseen COVID exposure, proof of positive test results must be produced to qualify for a rescheduling. No further exceptions will be allowed.
Please be patient while waiting for responses. Fortunately, I am blessed with an expansive and enthusiastic clientele and I am so thankful for so much support. However, please understand this means that my inbox can at time overflood even as I do my very best, as a solo esthetician, to answer all messages as soon as possible. Your messages will be answered within 72 hours. If you contacted me to reschedule within the 48 hour deadline and I did not respond, no worries! I will honor the fact you reached out within 48 hours and will allow you to reschedule.
We recommend that you check in at least 15 minutes prior to your appointment. This gives you time to enjoy a warm or cool beverage and to start the relaxation process prior to your service. Late arrival may mean reduced treatment time we have to finish on time regardless of time you came.
We accept cash, debit cards, Visa, MasterCard, and Discover - with proper identification.
We graciously accept Visa, Master Card, Discover for payment, however, a $29 fee will be assessed for any returned return payments.
Our environment is one of tranquility and relaxation. Please respect all spa guests' right to privacy and serenity. Please turn off all cellular phones and pagers while in the Haus area and please keep voices to a whisper.
Guests under 15 must to be accompanied by a responsible adult.
Please advise us of any health conditions, allergies, or injuries that could affect your treatment or service when making your reservation. Beyond Skin with Michelle Suero is held harmless for any information not provided to us at the time of service.
In keeping with our commitment to cleanliness, safety, and hygiene, our equipment is sterilized and sanitized after every treatment and service.
We have specially designed treatments for expectant mothers. Please allow the therapists to guide you in selecting which treatments and services are most suitable for you during this special time.
Loss or Damage
We regret that we cannot be responsible for any loss or damage of personal articles. Please keep all valuables with you during your visit.
All online purchases are final. Please note, if ordering online, be mindful that if this is a new product for you, it might not work on your skin. If it doesn't work for you, please consider giving the product to someone else who may benefit and/or come in for a skin evaluation or treatment if you haven’t had one, and we can make a product recommendation for you to purchase in Beyond Skin With Michelle Suero.
While the goal at Beyond Skin with Michelle Suero is to make sure product recommendations will work for you, sometimes your skin might not react as expected. I work with my clients to choose the best products based on their skincare needs. If you have received a skincare consultation or treatment from Beyond Skinwith Michelle Suero, we welcome a free service, as use or opened products are considred contaminated and can not be returned. You may choose another service as a full refund in the form of credit. Cash back is not available. However, if you have not received a treatment or consultation from B E Y O N D S K I N with Michelle Suero prior to purchasing a product, we are sorry to say that we can NOT compensate your purchase.
Beyond Skin with Michelle Suero gift certificates are non-refundable. Gift certificates should be used within 12 months of purchase or as noted on the “ please use by” date. Certificates may not be used to purchase or be exchanged for other gift certificates or cash. Beyondskin with Michelle Suero is not responsible for lost or stolen gift certificates.
Prices for services and products are subject to change on our website and menus without advance notice.
Terms and Conditions
Beyond Skin with Michelle Suero serves the right to change these terms and conditions from time to time in its sole discretion.
Right of Refusal
Beyond Skin with Michelle Suero reserves the right to refuse service to any client for improper conduct. Inappropriate conduct or language during a service will result in immediate termination of the service. We reserve the right to define inappropriate conduct.
If for any reason we fail to meet your expectation with any of our services, please let us know within 48 hours of your service.
Terms and Conditions of Website Use
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.
You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any
products, services or information available through this website meet your specific
This website contains material which is owned by or licensed to us. This material
includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without elleshausofaesthetics.com’s prior written consent.
Beyond Skin with Michelle Suero is committed to protecting your privacy and will not give out or sell any information provided to us by our customers. Any information collected is for internal review only and used to improve service, pricing, product, promotion and content of our web site. All customer information (name, email, address, etc.) is confidential. When you create an account your contact information and credit card information will be stored for ease of reordering. All information collected will be stored and encrypted for additional security.
Our site protects your transactions with the highest level of security through a Secure Sockets Layer (SSL) Certificate. This SSL link ensures that all information passed between the Antidote web site and your browser remains private and secure. Elles’ Haus of Aesthetics guarantees the safety and security of our site through Wix, and squareup appointments, so you have a safe place to shop.
Assistance: You are entirely responsible for the accuracy of the appointments you book online and for the service choices. If you are in doubt of which service or which service provider you should choose, please contact our front desk for assistance.
Exceptions: There are some services that require special attention when scheduling and therefore cannot be booked online. If you do not see a particular service or your service provider listed, please call us and we will be happy to assist you in scheduling your appointment.
• Payment: Credit Card Use: Payment for bookings or purchases on the website indicates that you legally authorize the use of your credit card or other payment cards for the proposed transaction. It indicates that you fully understand this agreement. Beyond Skin with Michelle Suero accepts no liability for any damages resulting from you using your credit card on the website.
• Errors: If an error is made while making an online bookings or purchases, simply click the back button on your browser and resubmit the correct information. If you receive incorrect information from us in your confirmation notice, please contact us immediately at 845.307.6100
No Show: Failure to show for an online scheduled appointment will result in a credit card charge of the entire price of the missed appointment. By booking your appointment online, you agree to this term and condition and to the credit card charge.
Failure to show for a scheduled appointment will result in loss of right to Beyond Skin with Michelle Suero Online Booking Program.
If any provision of these Terms and Conditions is declared invalid or illegal for any reason, then the remaining provisions of these Terms and Conditions shall remain in full force and effect in the same manner as if the invalid or illegal provision had not been contained herein.
Client concerns on these Terms and Conditions may be addressed to the: Beyond Skin with Michelle Suero
MEDIA RLEASE AGREEMENT & CONSENT
By booking any service or workshop you are agreeing to these terms and conditions
Client consents to each and every service provided by Elles' Haus of Aesthetics, and all of its employees and estheticians each photograph, videotape or other likeness of attendee/client taken/recorded, Such uses may include, but are not limited to, every use in a publication, newspaper, advertisement, website, videotape, television show, or other publication or recording. Attendee also waives any right to compensation for such uses, or to inspect or approve the uses beforehand. Attendee releases Elles' Haus of Aesthetics, its legal representatives, and all persons acting under its permission or authority, from any liability for any blurring, distortion, optical illusion, or use in composite form that may occur or be produced, as well as any publication or uses thereof.